1. Who we are

Touch Financial and Accountancy Centre are trading names of SFP Brokers Limited and JA (SFP) Limited, incorporated and registered in England and Wales with the company number 13178314.

2. These Terms of Business

This document gives details of our Terms of Business. Please note that these apply in addition to the terms of website use, which you may consult at Terms of Website Use. You may want to print off a copy and keep it with your records.

In keeping with industry convention, we do not require you to sign or countersign or otherwise indicate agreement to these Terms of Business. However, you are deemed to agree to them, and to be bound by them, if you engage The Accountancy Centre to act for you or your business.

3. Our Services

We (the Accountancy Centre) act as a lead generator, leads relating to business accountancy services are passed to Clever Accounts Ltd, we do not provide advice in relation to these services.

4. Treating you fairly

We always aim to treat you fairly. This means that we will always endeavour to:

Conduct our business with due skill, care and integrity;
Never put ourselves in a position where our primary duty to you is compromised;
Deal with any complaint sympathetically and independently of the colleague concerned;
Be transparent in the matter of our remuneration; and
Respect your confidentiality.

5. Our Remuneration

Accountancy Centre does not charge you for using our services.

We reserve the right to arrange for accountants to whom we introduce our clients to pay us an introductory fee.

6. Complaints

If you wish to register a complaint with respect to our services, please contact:

Annabel Ah-Lim
16 Ensign House, Admirals Way, London, E14 9XQ
Telephone: 020 7001 9143 (during normal business hours)

Our internal complaints procedure is available on request.

Complaints concerning the professional competence of an accountant must be directed to the accountant and not to us.

7. Limitation of our liability to you

We are an introducing broker and do not act for you as agent or otherwise. We owe no fiduciary duty. We only introduce you to suitable accountants based on the information you provide.

Any advice or decisions resulting from engagement with the accountant are outside our scope and responsibility.

Nothing in these Terms of Business limits our liability for:

Fraud;
Death or personal injury caused by our negligence.

8. Your Responsibilities

You are expected to review any documents we provide and clarify any issues. If you provide deficient or incomplete information, we are not responsible for inappropriate arrangements made as a result.

You must inform us of any material changes in your or your business’s situation unless legally restricted.

If we incur cost or loss due to your non-compliance, you are liable to indemnify us.

9. Data Protection and Confidentiality

JA (SFP) Limited is registered under the Data Protection Act 2018 and complies with relevant legislation, including GDPR. Click here for more information.

Your information is confidential and used only to introduce you to our accountant panel, unless we are legally obliged to disclose it. By agreeing to these terms, you consent to us sharing your data with other SFP Group divisions where relevant.

You may request us to stop using your data. If this prevents us from delivering our service, we will notify you and terminate the relationship.

To view your personal records, please write to:

Simon Plant
Director, JA (SFP) Limited
Warehouse W, 3 Western Gateway, Royal Victoria Docks, London, E16 1BD

10. Other Miscellaneous Matters

These Terms of Business apply to:

You personally, if acting as a sole trader; or
Your company or partnership, if acting on its behalf.

No other party has rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term.

We will use your provided address for all formal communications. Send any formal correspondence to the address listed in section 9.4.

Either party may terminate the agreement with immediate written notice.

These terms are governed by English law, with exclusive jurisdiction in the English courts.